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How do I access billing settings?

The billing portal is where you’ll manage all aspects of your subscription. You can access it through the dashboard by clicking the “Billing” button in your account settings. This takes you to a secure portal where you can handle all billing-related tasks.

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What are Cursor’s billing cycles?

Billing cycles run on either a monthly or annual basis, starting on the day you subscribe. For Business accounts with multiple seats, we use prorated billing when your team size changes. This means you only pay for the actual time each seat is used within a billing cycle.

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How do team seats work for Business accounts?

Business accounts use a per-seat billing model where each team member requires one seat license. When adding new members mid-cycle, you’re only charged for their remaining time in that billing period. Team admins can manage seats directly through the dashboard.

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Can I switch between monthly and annual billing?

Yes you can! Here’s how:

Pro

  1. Go to settings
  2. Click on “Manage subscription” and you will be taken to the billing portal
  3. Click on “Update subscription”
  4. From here you can switch between monthly and annual billing
  5. Select “Yearly” or “Monthly”, then click on “Continue”

Business

  1. Go to settings
  2. In the account section, click on “Advanced” then “Upgrade to yearly billing”

Please note that you can only switch from monthly to yearly billing self-serve. To switch from yearly to monthly billing, please contact us at hi@cursor.com.

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How do trials work?

Pro trials last for 14 days or until reaching the usage quotas detailed on our pricing page. After trial expiration, you’ll need to upgrade to continue using Pro features. You can upgrade at any time during your trial.

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Where can I find my invoices?

All your billing history is available in the billing portal, where you can view and download both current and past invoices.

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Can I get invoices automatically emailed to me?

Currently, invoices need to be downloaded manually from the billing portal. We know this is a hassle, so we’re developing automatic invoice emails as a new feature, and once available, you’ll be able to opt-in!

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How do I update my billing information?

You can update your payment method, company name, address, and tax information through the billing portal. We use Stripe as our payment processor to ensure secure transactions. Please note that changes to billing information will only affect future invoices - we cannot modify historical invoices.

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How do I cancel my subscription?

You can cancel your subscription directly through the billing portal using the “Cancel subscription” button. Your access will continue until the end of your current billing period.

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I’m having other billing issues. How can I get help?

For any billing-related questions not covered here, please email us at hi@cursor.com. Include your account details and specific concerns, and our team will help you resolve them quickly!

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Can I get a refund?

You can self-serve a refund by going to the billing portal and clicking on the Cancel subscription button.

If you’re not in the window of self-serve refunds, reach out to us at hi@cursor.com and we’ll get you sorted out.

This is our self-serve refund policy:

EU, UK or Turkey customers

  • Eligible for a refund if you cancel your subscription within 14 days of purchase.

All other customers (US + rest of world)

  • Monthly subscriptions: Refundable within 24 hours after purchase.
  • Annual subscriptions: Refundable within 72 hours after purchase
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